We reviewed ten UK therapy websites: four local practices around Prestwich, Whitefield and Radcliffe, five of the best-regarded private practices and charities nationally, and the directories most clients use to find a therapist.
No site we reviewed combined live online booking, reminders, crisis information and a quick-exit button. The new site has all four.
The best sites win on registration links, plain-English guides and specialist pages. The new site now has these too.
Insurers, EMDR accreditation level, ICO number and access details need confirming with the practice before launch.
Solo local practitioners are anonymised. Two sites blocked our review, and we found no polished solo trauma-practice site, so the national comparisons are mostly group practices.
| Site | Booking | Prices shown | Trust signals | Stands out for |
|---|---|---|---|---|
| Local EMDR therapistPrestwich, solo | Contact form via BACP register | Yes from £60, concessions | MBACP (Accred), photo, insurers listed | Lists insurers and concessions clearly |
| Mind Training ClinicWhitefield, CBT and EMDR | Phone or email | No | BABCP and EMDR UK logos, books, media | Author and media credentials. Copyright 2016, no crisis info |
| Local clinical psychologistWhitefield, via Psychology Today | Call or email, free 15-min call | Yes £100 | Verified badge, HCPC, photo | “Practice at a glance” summary |
| Prestwich Holistic CentreShared rooms, several therapists | Per therapist | Varies £40–£70 in directories | Accredited EMDR practitioners | Listed as not wheelchair accessible on the EMDR Association map |
| Khiron ClinicsLondon trauma clinic | Consultation form, callback | No brochure only | NICE and WHO cited, one testimonial | Eight-phase EMDR explainer. No crisis info |
| Harley TherapyLondon group practice | Phone or online, matched by staff | No | 500+ reviews, five register logos, press, since 2006 | Explainer videos, insurer list, first-session guarantee |
| Self SpaceLondon group practice | Online, free 20-min intro | Partly reduced-rate page | Registers, headshots, 100,000+ sessions | Evenings and weekends, 16+ languages, crisis page |
| The Awareness CentreLondon group and training school | Online, phone or email | Yes fees page | BACP accredited, Cyber Essentials, reviews | Low-cost tier, podcast, clear first-session guide |
| PTSD ResolutionVeterans charity | Freephone or online form | Free | Charity number, Armed Forces Covenant Gold, outcome data | Says plainly it is not an emergency service. Repeated pop-ups |
“Best UK sites” reflects the strongest example among the national practices, not every one of them.
| Feature | Current site | Local practices | Best UK sites | New site |
|---|---|---|---|---|
| Book online with live availability | No | No | Some | Yes |
| Confirmation, reminder and self-serve cancel | No | No | Some | Yes |
| Free introductory call | Yes | Some | Yes | Bookable |
| Prices shown | No | Some | Some | Yes |
| Crisis information on every page | No | No | One of five | Yes |
| Quick-exit button | No | No | No | Yes |
| Link to verify registration | No | Logos only | Logos only | Yes |
| “Your first session” explained | No | No | Yes | Yes |
| EMDR explained step by step | Brief | Brief | Yes | Yes |
| Pages for specific client groups | No | No | Some | Four |
| Self-help guides | No | One | Yes | Three |
| Privacy notice and complaints route | No | Rare | Some | Yes |
| Insurers listed | No | Some | Yes | Ready, needs list |
| Client reviews | No | No | Yes | Ready, needs consent |
| Welcome video | No | No | One | Not yet |
Each item below was a gap on the best competitor sites or a weakness we saw locally.
The hero shows when the next free call is, straight from the diary. Directories show waiting times, and this answers “can I be seen soon?” before anyone has to ask.
BuiltEvery competitor shows logos. The new site links to the BACP register so a cautious client can verify it in one click.
Needs her register linkA four-step page explaining exactly what happens, from the free call to reviewing progress. The best clinics use this to lower anxiety before booking.
BuiltA plain-English walk through the standard EMDR protocol, with the emphasis on safety first. One competitor even gets the name of the therapy wrong.
BuiltVeterans, domestic abuse and coercive control, adults who were in care or adopted, and neurodivergent adults. No local competitor has these, and each is a local search term.
BuiltGrounding, recognising coercive control, and looking after yourself between sessions. Useful to clients on hard days and good for search.
BuiltThe current site has none, and online booking needs one under UK GDPR. Includes the legal basis, retention, client rights, and routes to the ICO and BACP.
Needs ICO numberExample topics and formats, following the model of PTSD Resolution’s trauma-awareness training.
BuiltEach room card now carries an access note. One directory lists Prestwich Holistic Centre as not wheelchair accessible, so this needs confirming.
Needs confirmingBuilt to appear automatically once supplied. Nothing is shown until the practice confirms it, so no claims are made on her behalf.
Needs her inputEverything below is working in the demo. Bookings made here are test bookings and no real emails are sent.
One simple monthly fee covers hosting, security, backups and support. No big upfront build cost: the setup fee is waived with a 12-month agreement.
£29 a month
Your new website, hosted and looked after.
Or £290 a year, paid annually (2 months free)
£45 a month
Everything you need to run bookings online.
Or £450 a year, paid annually (2 months free)
Free with a 12-month agreement, or £249 one-off with no minimum term. Includes moving your content, connecting your domain and setting up email.
At around £60 a session, one extra client a month more than covers the Practice plan.
Your domain stays in your name. If you ever leave, you get a full export of your content and bookings.
Optional extras, quoted as fixed prices or at £45 an hour:
Prices are per month and exclude VAT where applicable.
These need confirming with the practice. Until then the site either hides them or uses neutral wording.